Troubleshooting - Lumio

I’m having trouble charging my Lumio
This may be caused by the charger you’re using. 1A chargers (such as the standard iPhone charger) or external batteries (like a laptop or computer USB port)...
Mon, Apr 11, 2016 at 5:19 PM
The pages of my Lumio seem warped
Warped pages are normal and the result of heightened tension. To help alleviate this, try loosening the pages so the tension is more evenly distributed. Do ...
Sat, Apr 9, 2016 at 2:54 AM
I lost my charging cable
You can use any micro USB cable to charge your Lumio. If you really like our custom orange micro USB cable (we certainly do), contact our customer support t...
Sat, Apr 9, 2016 at 2:57 AM
How do I use the magnets that came with my Lumio?
The magnets and peg that came with your Lumio should always be used when opening your Lumio 360º. This will keep the spine from receiving unnecessary stress...
Mon, Apr 11, 2016 at 5:21 PM
Can I order accessories separately?
We usually have a small inventory of additional accessories available. Contact our customer support team. They’ll be happy to help you with a purchase.
Sat, Apr 9, 2016 at 2:56 AM