General Questions

Where can I use Lumio?
Lumio is a multi-purpose modern lamp that can be used almost anywhere and whenever you need it. Here are a few ways you can use Lumio: table lamp, wall scon...
Fri, Oct 12, 2018 at 10:08 AM
Will the magnets harm my electronics?
The built-in magnets are strong so Lumio can stay in place when attached to a metal surface. The magnets may impact certain magnetic media such as credit ca...
Sun, May 8, 2016 at 1:37 PM
Is Lumio dimmable?
Lumio is not dimmable.
Sun, May 8, 2016 at 1:37 PM
Can I hardwire Lumio as a permanent light fixture?
Lumio can be permanently plugged in using the included micro USB cable, but it cannot be hardwired into your home’s wiring. You will always need to close th...
Thu, Jun 28, 2018 at 11:57 AM
Does the charger work in Europe and Asia?
Absolutely. You can charge your Lumio on any USB power adapter. The power adapter is universal (100-240v input, 2-prongs). You might need a plug adapter dep...
Sun, May 8, 2016 at 1:38 PM
Can I charge my Lumio over my computer’s USB port?
Lumio takes a very long time to charge over a computer’s USB port. We recommend using at least a 1A USB power adapter for mini Lumio+ and a 2A USB power ada...
Sun, May 8, 2016 at 1:38 PM
What is the lifespan for the battery?
The current battery lifespan is approximately 10,000 hours with constant use (it will continue to  charge after that point but will gradually retain less an...
Sun, May 8, 2016 at 1:39 PM
Do you provide bulk discounts?
We provide bulk discounts for orders of 12+ classic Lumio or 10+ mini Lumio+. Let us know your timeline and the size of your order here.
Sun, May 8, 2016 at 2:07 PM
Can I customize Lumio?
Yes, we're currently offering customization options for bulk and wholesale orders, please contact our customer support team for more information. For in...
Thu, Jun 7, 2018 at 4:07 PM